For over 20 years, we’ve been helping organizations from Fortune 50 to start-ups tame their messaging process with our industry leading solution, iService®. If you need help managing increasing loads of customer inquiries, we have a solution.
We've spent 20 years perfecting a solution for
high volume messaging
Live viewof queues
See interactions in real-time and stay on top of your customers’ journey with the iService® Manage Messages page.
The intuitive action panel gets agents going with minimal training required. Get a message, insert a stock response, customize the reply, and you’re done!
Search for any interaction using any combination of properties. Build and save searches for reuse.
Customized search results
Customize & exportsearch results
Customize your search results by adding or removing columns. Filter results to find the exact interaction you need.