Enterprise Features
iService® was built to support the needs of your entire enterprise. From business development through post-sales support, iService provides solutions for everyone in your organization.
Built for everyone in the enterprise
Your teams have different needs. iService gives them options.
Multiple Business Units
Give each business unit their own custom configuration. iService promotes collaboration among business units that makes agents productive and customers happy.
Branded Portals
Customizable engagement centers for each business segment. Let each team design their own experience for their unique customer needs.
Secure & reliable
Our hosting environment is highly reliable. We offer a 99.9% uptime guarantee and monitor 24x7 so you can rest easy knowing iService is always on.
Unlimited workflow options
Custom Workflows
Enterpriseworkflow options
Credit memo approvals. Open quote tracking. If you can define the process, iService can put it into a workflow that’s email driven or user-interface based.
