Effortless Connection with E2S

Bridging email and SMS for better reach.

email to sms

With Email to SMS (E2S), you can send text messages to your customers directly from iService as a new conversation or as part of an ongoing discussion. Include SMS as a CC or include the mobile device for multiple people in a conversation.

 

Key Features

E2S provides a more convenient and cost-effective approach compared to short codes. Improve your customer experience by providing quick responses to time-sensitive information, such as appointment reminders and status. Customer SMS replies are routed to the agent that started the conversation and can be monitored and managed in real-time. 

As easy as1-2-3

  1. Obtain your E2S phone number and associate it with the iService mailbox used for E2S.

  2. Add the customer’s mobile number to their contact details. 

  3. Send them a message!

Ready to take your customer interactions to the next level? Setup a short call to discuss your needs with an industry expert at no cost and no obligation.